India’s aviation industry is confronting a severe crisis due to an unprecedented surge in bomb threats, with over 120 reported incidents within a single week.
Threat Assessment and Response Protocols
Post-9/11 attack bomb threats are rigorously categorised to enhance response efficiency and prioritise resources:
- Risk Categorization: Bomb threats are categorised into three levels:
- Low-Risk: Likely pranks with no credibility.
- Medium-Risk: Requires further verification but deemed less likely to be an actual threat.
- High-Risk: Credible threats that demand immediate response.
- Emergency Protocols: When a high-risk threat is identified, strict security protocols are initiated. These include:
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- Emergency Landings: Flights are often diverted to the nearest airport, where passengers, cargo, and the aircraft undergo screening.
- For instance, recently an Air India flight was diverted to Canada due to a threat.
- Advanced Screening: Once the plane lands, all passengers disembark, and thorough security checks begin.
- Bomb detection and scans for any biological or chemical threats are conducted on all luggage, cargo, and catering items.
- Extreme Measures: In the most extreme scenario, if it is determined that the bomb cannot be neutralised and poses an imminent threat to densely populated areas or critical infrastructure, authorities may have to consider downing the aircraft.
These measures align with international security standards established post-9/11. However, executing them creates considerable disruption, especially when permissions for landing are delayed, causing flights to hover and burn excess fuel.
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Impact on Airlines
1. Economic and Operational Impact
- Airline Profits:
- Airlines often face a sharp decline in profits during operational disruptions, such as emergency landings or flight diversions.
- These disruptions can cause significant delays, cancellations, and rerouting, leading to additional costs for the airline in terms of staffing, equipment, and maintenance.
- Fuel Wastage:
- In emergency situations, aircraft may need to dump fuel to meet landing weight restrictions or to ensure a safe landing. This fuel wastage can cost airlines millions of dollars.
- An emergency diversion itself is expensive because it often involves flying additional distance, burning more fuel than originally planned.
- Passenger Compensation
- When flights are disrupted, airlines are obligated to compensate passengers in various ways, such as providing meals, hotel accommodation, and rescheduling flights.
- This can lead to increased customer dissatisfaction, which can hurt the airline’s reputation and lead to long-term financial impacts due to lost future bookings.
- Market Growth:
- India’s aviation sector has seen impressive growth, with domestic air traffic hitting a record 471,000 passengers in a single day this year.
- Airlines have also shown confidence by ordering over 1,000 new aircraft. However, the rise in bomb threats poses a serious risk to this progress.
- National Image:
- The crisis has a negative impact on India’s international image, as the high frequency of threats raises concerns about safety.
- Tourism Impact:
- This, in turn, affects tourism and deters travellers from choosing India as a destination.
2. Psychological Impact on Travelers
- Increased Anxiety: Many passengers are feeling more stressed and fearful of flying, leading to rising mental health concerns.
- Travel Hesitation: Some travellers are opting for alternative modes of transport, which may affect long-term air travel preferences.
- Safety Perception: Trust in airline security measures is weakening, with passengers increasingly demanding more transparency in safety protocols.
Challenges in Tracking Bomb Threats
- Anonymous Threats: Identifying those behind the threats is challenging due to:
- Anonymous Platforms: Threats are often issued via anonymous or pseudonymous social media accounts, making the origins hard to trace.
- VPN Usage: Perpetrators frequently use VPNs, further complicating the tracking process.
- Hoax Threats and Misuse: A significant portion of these threats are hoaxes, often issued by individuals seeking attention without considering the consequences.
- Although some may suspect competitor sabotage, experts believe this is not a factor in the current situation in India.
Government and Industry Response
- Inter-Ministry Coordination: To address the crisis, multiple ministries—including aviation, IT, and security—are collaborating for a unified response. This approach aims to tackle both immediate and long-term security needs.
- Enhanced Airport Security: Security has been intensified at airports with:
- 10% Increase in Security Checks: Random screenings for employees and increased sniffer dog patrols have been implemented to deter and detect potential threats.
- Strengthening Legal Framework: The government is considering updates to existing laws, such as the Aircraft Act and SUASCA Act, to enforce stricter penalties for hoax threats, thereby aiming to deter offenders and reduce the incidence of false threats.
- International Collaboration: India is consulting with the International Civil Aviation Organization (ICAO) and seeking cooperation from social media platforms and VPN providers to address security challenges more effectively.
- Leveraging AI for Threat Assessment: Artificial intelligence is being explored as a tool to help assess bomb threats by analysing patterns and identifying potential risks. This can allow authorities to respond more efficiently and reduce disruptions.
- Balancing Security and Economic Stability: The challenge remains balancing stringent security protocols, passenger convenience with the economic viability and convenience of air travel.
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Conclusion
The surge in bomb threats is severely impacting India’s aviation sector, causing operational disruptions, financial losses, and passenger anxiety. While stringent security measures are necessary, they create significant economic and psychological challenges. A balanced approach involving enhanced security, technology, and coordination is vital for restoring safety and maintaining growth in the industry.