Context: 

Recently a counsellor at the Tele Manas helpline in Srinagar, prevented a caller from doing self harm.

Image source: pib.gov.in

About Tele-Manas:

• Tele Manas stands for ‘The Tele Mental Health Assistance and Networking Across States (Tele-MANAS).
• Aim:
  • To provide free tele-mental health services all over the country round the clock, particularly catering to people in remote or under-served areas. 
•  Nodal Centre: NIMHANS 
• Technical Support by: Indian Institute of Technology (IIT) Bengaluru and National Health Systems Resource Centre.
• Tele-MANAS will be organised in two tier system; 
  • Tier 1 comprises state Tele-MANAS cells which include trained counsellors and mental health specialists. 
  • Tier 2 will comprise specialists at District Mental Health Programme (DMHP)/Medical College resources for physical consultation and/or e-Sanjeevani for audio visual consultation. Presently there are 5 regional coordination centres along with 51 State/UT Tele MANAS cells.

                                                                                                                          News Source: The Hindu