The constitution of the Capacity Building Commission (CBC) as part of Mission Karmayogi has completed 3 years.

About The Capacity Building Commission (CBC)

Capacity Building Commission (CBC) is an independent body with full executive power being operational from April 2021. It is core to the overall institutional framework of Mission Karmayogi.

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• Members: It is a three-member Commission, headed by a Secretary, appointed from diverse backgrounds such as private sector, academia, public sector, and civil society. 
• Focus: It is to drive harmonization across the public sector learning and development landscape.
• Purpose: It is to provide policy guidance and tools to enhance the capabilities of all levels of India’s vast civil services.
• Performance: 
  • Digital Training Courses: The Capacity Building Commission (CBC) along with Ministry of Commerce and civil services training institutions like Gati Shakti Vishwavidyalaya and National Academy of Customs, Indirect Taxes and Narcotics curated digital training courses to impart the civil servants with necessary skills to apply PM Gati Shakti for project planning and coordination across departments.
    • Over 24,000 officials from railways, forests, customs, highways, telecom have completed PM Gati Shakti learning modules. 
  • Modules on emerging technologies: The CBC curated learning modules like on  Artificial Intelligence, Internet of Things, Big Data analysis uploaded on the online learning portal, iGOT Karmayogi Bharat. 
    • Over 3,88,000 government personnel from across ministries have successfully been certified in learning modules on emerging technologies. 
  • Modules on emerging high-tech road-construction technologies: The CBC has worked closely with the Ministry of Road Transport and Highways, IIT Mumbai, Indian Academy of Highway Engineers, and the Norwegian Geotechnical Institute to create courses on road construction and resolve geohazards like landslides in high-altitude road construction.
  • Public security: The CBC partnered with the Ministry of Home Affairs to train police personnel from all the Union Territories on a research-based self-reflection course to promote “sewa bhaav”. 
    • Over 50,000 police personnel interacted with citizens at police stations, traffic junctions, and for emergency response underwent a two-day training 
    • Example: In Puducherry, that the percentage of “very satisfied” citizens dealing with police stations increased from 24 per cent to 66 per cent after training found by an independent impact assessment undertaken by Quality Council of India
  • Citizen Service Delivery: Over 4 lakh Gramin Dak Sevaks and nearly 1 lakh village-level citizen service centres (CSCs) under the Ministry of Electronics and Information Technology (MeitY) were also trained
  • Training for grievance redressal: CBC curated a programme along with the Railway Board and Indian Railways Institute of Rail Transport Management (IRITM), Lucknow to train 1,00,000 stations masters, travelling ticket examiners and reservation clerks in proactively solving passenger and freight customer grievances.
  • Easy Taxing: It partnered with the Central Board of Direct Taxes to curate an online module on systemic solutions to repeated taxpayer grievances. 
    • Over 14,000 direct tax personnel have completed the online learning module.
  • Capacity building of local bodies: The CBC has piloted capacity building approaches in municipal corporations of Ahmedabad, Rajkot, Nagpur, Pune, Bhubaneswar and Mysuru, to take courses on municipal finance, road engineering, solid waste management, etc.
    • Almost the entire Ahmedabad municipal corporation staff and those of Nagpur have been onboarded on iGOT Karmayogi Bharat learning portal. 
  • Increased Proficiency: The Indian Institute of Public Administration assessed the impact by seeking inputs on recently trained staff from their supervisors and reported increased proficiency in data analytics and e-governance tools.

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