Q. Discuss how e-governance contributes to the vision of Viksit Bharat by 2047. Highlight the role of key initiatives under the Digital India Mission in transforming service delivery and citizen participation. (15 Marks, 250 Words)

Core Demand of the Question

  • Discuss how E-governance contributes to Viksit Bharat by 2047.
  • Discuss the Role of Digital India initiatives in transforming service delivery.
  • Discuss the Role of Digital India initiatives in citizen participation.

Answer

E-governance uses digital tools to enhance service delivery, transparency, and citizen engagement. It plays a crucial role in achieving Visit Bharat 2047 by bridging governance gaps and ensuring inclusivity. Initiatives under Digital India are driving this transformation toward an empowered and self-reliant India.

How e-governance contributes to Visit Bharat by 2047

  • Enhanced transparency and accountability: Digital file management via e-Office ensures that files are processed electronically, reducing opportunities for corruption.
    Example: During the DARPG 100-day agenda, 3.7 million e-files were handled digitally, cutting paper use and stationery costs.
  • Efficient, leak-proof welfare delivery: The Direct Benefit Transfer system channels subsidies directly to beneficiaries, plugging leakages worth lakhs of crores.
    Example: The 19th instalment of PM-KISAN disbursed ₹ 22,000 crore directly to nearly 10 crore farmers.
  • Data-driven decision-making: Real-time dashboards from e-Office analytics help ministries track file pendency and enforce deadlines.
  • Participatory governance: The MyGov platform engages over million users in polls, tasks and discussions to co-create policy.
    Example: Suggestions from MyGov participants shaped the content of the PM’s “Mann Ki Baat” radio address.

Role of Digital India initiatives in transforming service delivery

  • e-Office: Digitises workflows across ministries, with a 95 % adoption rate, slashing approval times.
  • UMANG: Single-window mobile access to over 2000 services, serving over million users with 595 crore transactions.
  • Direct Benefit Transfer: Aadhaar-linked payments save lakhs of crores in leakages.
    Example: PM-KISAN’s quarterly instalment of ₹ 2,000 reached farmers without any diversion.
  • Government e-Marketplace (GeM): A transparent procurement portal that surpassed ₹ 5 lakh crore in transactions in FY 2024-25.
  • DigiLocker: Cloud-based document wallet with over 430 million users and 9.4 billion documents issued.
    Example: Students instantly downloaded CBSE mark sheets for university applications without physical visits.

Role of Digital India initiatives in citizen participation

  • UMANG feedback modules: Built-in grievance and rating features let users report service issues in real time.
    Example: An EPFO pension delay complaint filed via UMANG was resolved within 48 hours.
  • CPGRAMS: Centralised grievance system that closed over 90 % of 2.9 million cases in 2024.
  • Digital consultation tools: e-Polls and surveys on government portals collect inputs for budgets and policies.
    Example: The Budget 2025 whitepaper incorporated citizens suggestions.
  • DigiLocker sharing: Enables secure sharing of documents with private entities, building trust.

E-governance is essential for achieving accountable and inclusive governance by 2047. Strengthening digital infrastructure and bridging the digital divide are critical for success. Embracing emerging technologies will ensure a progressive and citizen-centric India.

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हिंदी में भी उपलब्ध
Quick Revise Now !
UDAAN PRELIMS WALLAH
Comprehensive coverage with a concise format
Integration of PYQ within the booklet
Designed as per recent trends of Prelims questions
हिंदी में भी उपलब्ध

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