Answer:

Introduction

Integrity is a personal quality or characteristic that encompasses honesty, moral uprightness, and adherence to strong ethical principles. Integrity is a fundamental trait that plays a crucial role in the credibility and effectiveness of civil servants in serving the nation.

Body

Display of integrity contributes to the credibility and effectiveness of civil servants in serving the nation in following ways:

• Building Public Trust: Integrity is crucial for building and maintaining public trust. Example: Sreedharan’s unwavering integrity, commitment to timelines, and transparency in project execution earned him immense respect and credibility among the public.
  
• Ethical Decision-Making: Civil servants who prioritise integrity in their decision-making processes are more likely to make ethically sound choices. Example Amitabh Kant is known for his innovative and transformative initiatives and decision making, such as leading the “Make in India” campaign.
• Accountability and Responsibility: Example D. Rajaiah: D. Rajaiah, a government doctor, gained recognition for his integrity and dedication to serving the rural population in Andhra Pradesh.
• Transparency and Openness: Civil servants who display integrity are more likely to share information, engage in open dialogue, and seek feedback from the public. Example U. Sagayam, an IAS officer, displayed exceptional integrity during his tenure. Known as the “People’s Officer,” he fearlessly took on powerful interests, exposed corruption, and worked towards transparent governance.
• Consistency and Reliability: This consistency enhances their effectiveness by creating stability and predictability, which are essential for efficient governance and the implementation of policies and programs.
• Leadership by Example: By embodying ethical conduct, they create a positive influence that encourages others to uphold similar values, fostering a culture of integrity and enhancing the overall effectiveness of the civil service.
• Conflict Resolution and Collaboration: Civil servants with integrity are better equipped to handle conflicts and foster collaboration. Example K. Vijay Kumar is a retired Indian Police Service officer who played a crucial role in combating left-wing extremism in India.

Way of strengthening integrity among civil servants : 

• Strong Code of Ethics: Develop and implement a comprehensive code of ethics that clearly outlines expected standards of conduct for civil servants. 
• Training and Awareness Programs: Provide regular training and awareness programs on ethical conduct, integrity, and the code of ethics.
• Whistleblower Protection: Establish mechanisms to protect whistleblowers who expose corruption, misconduct, or unethical behaviour. 
• Strengthening Accountability Mechanisms: Enhance accountability mechanisms by establishing clear performance metrics, regular evaluations, and strong disciplinary procedures for non-compliance with ethical standards.
• Foster Ethical Organisational Culture: Create an environment that encourages open communication, ethical discussions, and mutual support among civil servants.
• Continuous Monitoring and Evaluation: Regularly assess and monitor the integrity practices within the civil service. Conduct periodic reviews, surveys, and audits to identify areas of improvement and ensure compliance with ethical standards.
• Public Recognition and Transparency: Publicly recognize and appreciate civil servants who demonstrate exceptional integrity and ethical conduct.

Conclusion

Trust, ethical decision-making, accountability, transparency, impartiality, upholding the law, and resisting corruption are all vital aspects of integrity that contribute to the public’s confidence in the civil service. By consistently demonstrating integrity, civil servants can fulfil their roles with integrity and effectively address the needs and aspirations of the nation.