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Answer:
How to approach the question
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Introduction
Attitude is a psychological orientation or ethical disposition comprising beliefs, emotions, and behavioural tendencies towards a particular object, person, or situation. Contrastingly, aptitude denotes a natural ability or talent, often highlighting an individual’s capacity for learning or skill acquisition. Both play distinct roles in personal and professional contexts, including public administration.
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Differences between attitude and aptitude
Aspect | Attitude | Aptitude |
Nature | Subjective and influenced by experiences, ethical values, and societal norms. | Innate or developed, denoting the potential or capacity for ethical reasoning and skill execution. |
Formation | Formed and modified over time through experiences, education, and ethical reflection. | Generally considered inherent, but can be developed and honed through practice and ethical training. |
Changeability | Dynamic and moldable; can evolve with new experiences and ethical understanding. | Relatively stable, but can be enhanced through deliberate practice and ethical education. |
Measurement | Assessed through behavioural observations, ethical discussions, and attitudinal surveys. | Evaluated using proficiency tests, performance assessments, and ethical problem-solving scenarios. |
Influence on Behavior | Dictates ethical behaviour based on moral beliefs and emotional responses. | Determines the ease and effectiveness with which ethical tasks are performed. |
Development | Cultivated through ethical education, role models, and societal influences. | Enhanced through targeted training, practice, and ethical decision-making exercises. |
Role in Professional Development | Crucial for ethical decision-making, teamwork, and leadership in public administration. | Key for technical proficiency, ethical problem-solving, and task execution in professional settings. |
Examples | A public servant’s positive attitude towards transparency, like the ethical commitment shown by former Election Commissioner T.N. Seshan, indicates a belief in open governance and a tendency to act ethically. | A public servant with an aptitude for conflict resolution, akin to Mahatma Gandhi’s natural skill in non-violent negotiation, excels in mediating ethical disputes and finding just solutions. |
Impact on Public Administration | Shapes the ethical climate and culture in organizations, influencing policies and practices, as seen in the case of the Right to Information Act, which was significantly influenced by the public’s attitude towards transparency. | Determines the effectiveness and efficiency of ethical operations and service delivery in public administration, as demonstrated by the administrative reforms initiated by Sardar Vallabhbhai Patel in India. |
Creative problem-solving aptitude is the inherent or developed ability to approach and resolve complex challenges in innovative and effective ways. It involves thinking outside conventional frameworks, integrating ethical considerations, and applying creative thinking strategies to devise novel solutions.
Role of creative problem-solving aptitude in public administration
Conclusion
Overall, while attitude shapes one’s ethical perspective and behaviour, aptitude determines one’s inherent or developed skill in executing tasks. Going ahead, the integration of creative problem-solving aptitude in public administration can significantly enhance public service delivery and policy formulation, leading to a more responsive and effective administration.
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