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Q. Saraswati was a successful IT professional in the USA. Moved by patriotic sense of doing something for the country she returned to India. Together with some other like-minded friends, she formed an NGO to build a school for a poor rural community. The objective of the school was to provide the best quality modern education at a nominal cost. She soon discovered that she has to seek permission from a number of Government agencies. The rules and procedures were quite confusing and cumbersome. What frustrated her most were delays, callous attitude of officials and constant demand for bribes. Her experience and the experience of many others like her have deterred people from taking up social service projects. A measure of Government control over voluntary social work is necessary. But it should not be exercised in a coercive and corrupt manner. What measures can you suggest to ensure that due control is exercised but well meaning, honest NGO efforts are not thwarted?

Answer:

Approach:

Introduction

  • Shortly analyze the case study.

Body

  • Mention the measures that you would suggest.

Conclusion

  •   Conclude suitably

Introduction:

The case study highlights the challenges faced by well-meaning individuals and NGOs in undertaking social service projects due to cumbersome government procedures, delays, and corruption.

stakeholder

Body:

To ensure that due control is exercised over voluntary social work without thwarting well-meaning and honest NGO efforts, the following measures can be suggested:

  1.  Streamline Procedures: Simplify and streamline the processes and procedures for obtaining necessary permissions and clearances from government agencies. This can be done by reducing paperwork, introducing online application systems, and clearly defining the required documentation.
  2.  Transparent and Accountable Governance: Promote transparency and accountability within government agencies by implementing strict monitoring mechanisms and grievance redressal systems. This can help curb corruption and ensure that officials adhere to ethical practices.
  3.  Timely Response and Efficient Service Delivery: Establish clear timelines for the processing of applications and ensure that government agencies respond promptly to NGO requests. This can help minimize delays and discourage officials from demanding bribes due to prolonged waiting periods.
  4.  Training and Sensitization of Government Officials: Provide comprehensive training programs to government officials on the importance of voluntary social work, the role of NGOs, and the need for a supportive and facilitative approach. Sensitize officials to the challenges faced by NGOs and encourage a positive attitude towards their initiatives.
  5.  Establishing a Single Window Clearance System: Introduce a centralized system where NGOs can submit their applications and obtain clearances from multiple government agencies through a single point of contact. This can simplify the process and reduce the scope for corruption.
  6.  Regular Audits and Monitoring: Conduct regular audits and monitoring of government agencies to ensure compliance with regulations and to identify and address instances of corruption or bureaucratic hurdles faced by NGOs.
  7.  Collaboration and Partnership: Foster collaboration between government agencies and NGOs through public-private partnerships. This can facilitate better coordination, exchange of expertise, and joint efforts in addressing social issues.

Conclusion:

By implementing these measures, the government can strike a balance between necessary control over voluntary social work and facilitating the efforts of well-meaning and honest NGOs, thereby encouraging more individuals like Saraswati to engage in social service projects.

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 Final Result – CIVIL SERVICES EXAMINATION, 2023.   Udaan-Prelims Wallah ( Static ) booklets 2024 released both in english and hindi : Download from Here!     Download UPSC Mains 2023 Question Papers PDF  Free Initiative links -1) Download Prahaar 3.0 for Mains Current Affairs PDF both in English and Hindi 2) Daily Main Answer Writing  , 3) Daily Current Affairs , Editorial Analysis and quiz ,  4) PDF Downloads  UPSC Prelims 2023 Trend Analysis cut-off and answer key

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Quick Revise Now !
UDAAN PRELIMS WALLAH
Comprehensive coverage with a concise format
Integration of PYQ within the booklet
Designed as per recent trends of Prelims questions
हिंदी में भी उपलब्ध

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