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March 27, 2024 440 0
The Consumer Protection Act, 2019 provides for the establishment of a 3-tier Consumer dispute redressal machinery at the District, State and National levels.
It provides an alternative dispute resolution mechanism exclusively for consumers and functions as a quasi-judicial body.
National Consumer Disputes Redressal Commission
Composition |
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Appointment |
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Tenure | 4 years or until they attain the age of 70/ 67 years in the case of the President/ members, whichever is earlier. |
Salary and allowances |
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Consumer Protection Jurisdiction: Pecuniary, Appellate, and Revisional Powers
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Additional Powers and Processes in Consumer Protection Jurisdiction
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Administrative Control
Administrative control over all the State Commissions in the following matters:
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Central Consumer Protection Authority
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Composition |
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Appointment, Salary and allowances |
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Consumer Protection Jurisdiction: Pecuniary, Appellate, and Revisional Powers
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Other Powers
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Composition | President + Not less than 2 or not more than such number of members as may be prescribed in consultation with the central government. |
Appointment, Salary and Allowances
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Jurisdiction
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Pecuniary Jurisdiction of the Consumer Commissions
Name | Under 2021 Rules | Under 2019 Act | Under 1986 Act |
District Commission | Up to Rs. 50 lakhs | Up to Rs . 1 crore | Up to Rs . 20 lakhs |
State Commission | Above Rs. 50 lakhs but
up to Rs. 2 crores |
Above Rs. 1 crore but
up to Rs. 10 crores |
Above Rs. 20 lakhs but
up to Rs. 1 crore |
National Commission | Above Rs. 2 crores | Above Rs. 10 crores | Above Rs. 1 crore |
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