Que. ABC Ltd. is a large transnational company having diversified business activities with a huge shareholder base. The company is continuously expanding and generating employment. The company, in its expansion and diversification programme, decides to establish a new plant at Vikaspuri, an area which is underdeveloped. The new plant is designed to use energy efficient technology that will help the company to save production cost by 20%. The company’s decision goes well with the Government policy of attracting investment to develop such underdeveloped regions. The government has also announced a tax holiday for five years for the companies that invest in underdeveloped areas. However, the new plant may bring chaos for the inhabitants of Vikaspuri region, which is otherwise tranquil. The new plant may result in increased cost of living, aliens migrating to the region, disturbing the social and economic order. The company sensing the possible protest tried to educate the people of Vikaspuri region and public in general that how its Corporate Social Responsibility (CSR) policy would help overcome the likely difficulties of the residents of Vikaspuri region. In spite of this the protests began and some of the residents decided to approach the judiciary as their plea before the Government did not yield any result. (2016) (a) Identify the issues involved in the case. (b) What can be suggested to satisfy the company’s goal and to address the residents’ concern?

UPSC CSE : 2016

Answer:

Approach:

Introduction

  • Contextual Introduction.

Body

  • The issues involved in the case
  • Suggestions to satisfy the company’s goal and address the residents’ concerns

Conclusion

  • Prospective way forward.

Introduction:

The case study involves a large transnational company planning to establish a new plant in an underdeveloped area. The company’s expansion aligns with government policies but raises concerns about social and economic disruption for the residents.

stakeholder

Body:

(a) The issues involved in the case are:

  1.  Economic Development vs. Social Impact: The company’s expansion and establishment of a new plant in an underdeveloped area raise questions about the balance between economic development and the potential negative social impact on the residents of Vikaspuri.
  2.  Environmental Impact: The establishment of the new plant may have environmental consequences, such as pollution, which can affect the overall well-being and quality of life of the residents.
  3.  Corporate Social Responsibility (CSR): The company’s CSR policy is being highlighted as a means to address the concerns of the residents and mitigate any negative impact. However, there is a question of whether the CSR initiatives will be sufficient to address the potential challenges faced by the residents.
  4.  Protests and Legal Action: The protests by the residents and their decision to approach the judiciary indicate their dissatisfaction with the company’s plans and their concerns regarding the potential disruptions and hardships they may face.

(b) Suggestions to satisfy the company’s goal and address the residents’ concerns:

  1.  Open Dialogue and Engagement: The company should engage in open and transparent dialogue with the residents of Vikaspuri, addressing their concerns and actively listening to their feedback. This can help build trust and understanding between the company and the community.
  2.  Mitigation Measures: The company should implement robust mitigation measures to minimize the potential negative impact on the residents. This can include investing in environmental protection technologies, providing job opportunities and skill development programs for the local population, and addressing the increased cost of living by supporting infrastructure development in the region.
  3.  Collaboration with Government and NGOs: The company should collaborate with the government and relevant NGOs to ensure that the development in Vikaspuri is balanced and sustainable. This can involve joint efforts to provide necessary infrastructure, healthcare, and education facilities to the residents, as well as initiatives to preserve the environmental integrity of the area.
  4.  Compliance with Regulatory Requirements: The company should strictly adhere to all regulatory requirements and environmental standards to ensure the well-being of the residents and minimize any potential harm.
  5.  Long-term Engagement: The company should demonstrate its commitment to the well-being of the residents of Vikaspuri by establishing long-term CSR initiatives that go beyond the initial phase of plant establishment. This can include ongoing community development programs, support for education and healthcare, and partnerships with local organizations for sustainable development.

Conclusion:

By taking these suggestions into consideration, the company can balance its goals of expansion and profitability with addressing the concerns of the residents, ultimately fostering a mutually beneficial relationship with the community of Vikaspuri.

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