Core Demand of the Question
- Discuss the potential of a community-led model, leveraging institutions like Resident Welfare Associations (RWAs), to ensure social security and decent working conditions for this vulnerable section.
- Challenges in community-led model.
- Way forward to make that community-led model better.
- Discuss how such a model can be integrated within the framework of India’s new Labour Codes.
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Answer
Introduction
The Supreme Court’s Ajay Malik (2025) judgement stressed the need for stronger legal protection for domestic workers. With 11% of urban women in this sector, traditional enforcement is ineffective as households are not industries. A community-led RWA model offers a practical alternative for fair wages and security.
Body
Potential of a community-led model (RWAs)
- Local enforcement node: RWAs already maintain digital records of workers (police verification, duty management). These can be extended into a worker registration and monitoring system.
Eg: RWAs in gated societies in Delhi maintain databases that can be shared with labour departments.
- Accessible grievance redressal: RWAs are closer to both households and workers, providing a neutral platform to nudge erring employers towards fair practices.
Eg: In Chile, “symbolic enforcement” by community authorities helped discipline habitual violators.
- Awareness and sensitisation hub: RWAs can host rights-based awareness drives, ensuring workers know about minimum wages, maternity benefits and pensions.
Eg: Tamil Nadu’s welfare board awareness camps for domestic workers.
- Social protection link: RWAs can coordinate enrollment of workers into state welfare schemes (insurance, pensions) by integrating with labour departments.
Eg: Maharashtra’s Domestic Workers’ Welfare Board facilitates health insurance and pensions through local outreach.
Challenges in a community-led model
- Household privacy: Enforcement inside private homes risks resistance on grounds of intrusion.
Eg: Ireland faces similar difficulties since households are not treated as “industries.”
- Weak legal authority: RWAs are not statutory labour regulators; their decisions may lack enforceability.
Eg: India’s past seven bills on domestic workers failed partly due to enforcement design issues.
- Fragmentation and uneven capacity: Not all RWAs have resources, digital systems, or willingness to manage labour rights.
Eg: Smaller housing colonies in West Bengal lack structured RWAs unlike metro gated societies.
Way forward to make the model better
- Legal recognition of RWAs’ role: Amend labour rules to give RWAs a defined responsibility as compliance facilitators, not enforcers.
Eg: Code on Social Security, 2020 recognises households as “employers,” which can be extended to RWAs as facilitators.
- Standardised worker ID and registration: Digital ID cards linked to labour departments, generated through RWAs, can serve as registration for social security.
Eg: Police verification databases in Bengaluru gated societies already function this way.
- Partnership model: Regular joint camps of RWAs, labour officers, and NGOs for grievance handling and scheme enrolment.
Eg: West Bengal welfare board’s outreach camps could be replicated in urban societies.
- Checks for accountability: Independent audits or social audits to ensure RWAs act fairly and do not exclude workers.
Eg: Chile’s tripartite model combining state, employers and workers to avoid capture.
Integration with India’s new Labour Codes
- Code on Wages, 2019: RWAs can help ensure payment of notified minimum wages for domestic workers in states.
Eg: States like Tamil Nadu already notify domestic work wage categories.
- Code on Social Security, 2020: Worker registration through RWAs can plug domestic workers into E-Shram portal and welfare boards.
Eg: Maharashtra’s board already provides pensions and health insurance.
- Occupational Safety, Health and Working Conditions Code, 2020: RWAs can coordinate sensitisation campaigns on safe working conditions and protection from harassment.
Eg: Community awareness campaigns in Chile and Ireland show feasibility.
- Industrial Relations Code, 2020: While households cannot be treated as “industries,” RWAs could facilitate dispute resolution and mediation before escalation.
Eg: Symbolic enforcement in Chile uses community-level interventions without treating households as formal establishments.
Conclusion
Domestic work must be recognised as formal labour with equal rights. A RWA-driven model, integrated into Labour Codes, can bridge enforcement gaps. This aligns India with ILO C189 and ensures dignity for workers.