Answer:

Introduction

Attitude is a relatively enduring organisation of beliefs, feelings, and behavioural tendencies towards socially significant objects, groups, events or symbols. It is a psychological tendency that is expressed by evaluating a particular entity with some degree of favour or disfavour.

Body

Role of attitude in shaping the success of individuals in their pursuit of civil services:

• Motivation and Persistence: A positive attitude helps individuals stay motivated and persistent throughout their preparation. Example T.N. Shesan`s persistence despite political pressure led to electoral reforms.
• Resilience and Adaptability: They are more likely to learn from their experiences, make necessary adjustments, and adapt their strategies to improve themselves. Example Ramesh, DM of Chennai, actively engages with the community, listens to their concerns, and strives to find effective solutions to address them.
• Self-Belief and Confidence: A positive attitude helps individuals believe in themselves and their abilities.
• Goal Orientation and Focus: Individuals with a positive attitude are more likely to set clear goals and maintain focus on them.
• Optimism and Problem-Solving: With a positive mindset, individuals can think creatively, find alternative solutions, and overcome difficult situations effectively.
• Emotional Intelligence and Interpersonal Skills: A positive attitude helps individuals develop emotional intelligence and interpersonal skills necessary for effective communication, teamwork, and building relationships.

Further, Civil servants are the face of the government. A positive attitude is considered to be an essential characteristic of a civil servant who is required to function under extreme stress.

Suitable attitude needed for a public servant can be built through:

• Practising compassion: as a public servant needs to work for the welfare of the masses, compassion can help build a suitable attitude.
  
• Examples of great leaders: public servants often find themselves in positions of ethical/moral dilemmas. Example Mr. Lal Bahadur Shastri resigned from the Rail Ministry because of a rail accident.
• Problem solving approach: Learning problem solving approach will help create a suitable attitude for public servants as they are required to adopt innovative ways to solve problems.
• Following just actions: as public servants are required to be just and non-partisan in exercise of their duties.
• Imbibing moral values: as a public servant is expected to have high integrity, honesty and is expected to act in a responsible and transparent manner, imbibing moral values in one’s life can help build a suitable attitude for a public servant.
• Inculcating patriotism: As public servants are supposed to uphold national interest, imbibing patriotic values can create a desirable attitude.

Conclusion

A human being at large is defined by his/her attitude towards life. A public servant, who has the responsibility of the governance of the nation, needs to develop a positive attitude in order to serve the country to the best of his/her ability.

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