Answer:

Introduction:

The advent of the internet has revolutionized various aspects of society, including the functioning of civil services in India. While the internet has brought about efficiency, transparency, and a global perspective, it has also introduced new cultural values which sometimes conflict with the traditional ethos of the Indian Civil Services (ICS). The ICS, known for its values of impartiality, integrity, and dedication to public service, faces a new set of challenges in the digital age.

Body:

Transparency vs. Confidentiality:

• The internet fosters a culture of openness and information sharing. However, this can be at odds with the traditional value of confidentiality in civil services.
• For example, the recent issue of document leaks via social media platforms has raised concerns about maintaining confidentiality in governance.

Public Engagement vs. Bureaucratic Aloofness:

• Traditional civil service culture often entails a certain degree of aloofness from the public, whereas the internet encourages direct engagement and accessibility.
• For example, IAS officers have been using social media effectively for public engagement, marking a shift from traditional bureaucratic practices.

Global Influence vs. National Focus:

• The internet exposes civil servants to global ideas and practices, which may sometimes conflict with the national focus and indigenous solutions.
• For instance, the adoption of Western administrative practices, often popularized through the internet, might not always align with the ground realities of Indian governance.

Rapid Information vs. Deliberate Decision-Making:

• The internet culture of rapid information dissemination can conflict with the methodical, deliberate decision-making process inherent in civil services
• For example, the pressure to respond quickly to information on digital platforms may lead to hasty decisions without thorough analysis.

Personal Branding vs. Institutional Integrity:

• The internet enables personal branding and self-promotion, which may undermine the collective, institutional integrity that civil services traditionally uphold.
• For example, instances of civil servants using social media for personal branding have raised questions about the impact on institutional neutrality and integrity.

Innovation vs. Traditional Hierarchical Structure:

• The internet culture encourages innovation and flexibility, which can be challenging in the rigid hierarchical structure of the civil services.
• For instance, young IAS officers bringing innovative solutions through technology often face resistance from the traditional bureaucracy.

Conclusion:

The internet’s influence on civil services in India presents both opportunities and challenges. While it offers tools for enhanced efficiency, accountability, and public engagement, it also brings to the fore a set of values that may conflict with traditional civil service ethos. Balancing these new cultural influences with the foundational values of the ICS is crucial. Embracing the positive aspects of the digital culture, such as transparency and public engagement, while maintaining the core values of impartiality and integrity, is essential for the evolution of civil services in the modern era. This balance will ensure that civil servants can effectively harness the power of the internet to serve the public while upholding the esteemed traditions and values of the Indian Civil Services.

DOWNLOAD PDF