Answer:

Introduction:

Public administration is a field that often presents complex ethical dilemmas due to the intersection of power, accountability, and public interest. Resolving ethical dilemmas in this context requires a systematic approach that balances competing values and interests. 

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Body:

Examples of ethical dilemmas in Public Administration:

•  A public official must decide whether to disclose confidential information that could prevent a serious crime from occurring.
• A public servant must choose between honoring a superior’s orders and upholding the law.
• A public official must decide whether to award a contract to a friend or family member who is not the most qualified bidder.
• A public servant must decide whether to follow the official protocol or bend the rules to accommodate a VIP.
• A public servant must decide whether to accept a gift from a private company that is seeking to influence a decision.

The process of resolving ethical dilemmas in Public Administration involves the following steps:

• Recognize the ethical dilemma: The first step is to identify the ethical issue at hand and acknowledge that it needs to be addressed.
• Gather information: Collect all relevant information about the dilemma, including any laws, policies, and guidelines that apply.
• Identify stakeholders: Determine the individuals or groups that may be affected by the decision, including those who may be harmed or benefited.
• Analyze options: Consider all the possible options and evaluate the advantages and disadvantages of each option.
• Apply ethical principles: Use ethical principles such as honesty, fairness, and respect for human dignity to guide the decision-making process.
• Make a decision: Choose the course of action that best aligns with the ethical principles and has the greatest positive impact on stakeholders.
• Implement the decision: Once the decision has been made, take action to implement it and monitor its impact.
• Evaluate the decision: Evaluate the effectiveness of the decision and make any necessary adjustments.

Conclusion:

By following this process, public servants can make decisions that are in the best interest of the public while upholding ethical principles. Ultimately, a transparent and accountable decision-making process is crucial to building trust and promoting ethical behavior in public administration.