Case Study GS Paper 04: Q12. You hold a responsible position in a ministry in the government. One day in the morning you received a call from the school of your 11-year-old son that you are required to come and meet the Principal. You proceed to the school and find your son in the Principal’s office. The Principal informs you that your son had been found wandering aimlessly in the grounds during the time classes were in progress. The class teacher further informs you that your son has lately become a loner and did not respond to questions in the class, he had also been unable to perform well in the football trials held recently. You bring your son back from the school and in the evening, you along with your wife try to find out the reasons for your son’s changed behaviour. After repeated cajoling, your son shares that some children had been making fun of him in the class as well as in the WhatsApp group of the students by calling him stunted, duh and a frog. He tells you the names of a few children who are the main culprits but pleads with you to let the matter rest. After a few days, during a sporting event, where you and your wife have gone to watch your son play, one of your colleague’s son shows you a video in which students have caricatured your son. Further, he also points out to the perpetrators who were sitting in the stands. You purposefully walk past them with your son and go home. Next day, you find on social media, a video denigrating you, your son and even your wife, stating that you engaged in physical bullying of children on the sports field. The video became viral on social media. Your friends and colleagues began calling you to find out the details. One of your juniors advised you to make a counter video giving the background and explaining that nothing had happened on the field. You, in turn posted a video which you have captured during the sporting event, identifying the likely perpetrators who were responsible for your son’s predicament. You have also narrated what has actually happened in the field and made attempts to bring out the adverse effects of the misuse of social media.

Gaurav Soni September 30, 2023 05:33 5910 0

UPSC Case Study: How to Address Bullying as a Leader? Examine a high-level official's approach to their child's bullying & school communication.

Case Study GS Paper 04:  Q12. You hold a responsible position in a ministry in the government. One day in the morning you received a call from the school of your 11-year-old son that you are required to come and meet the Principal. You proceed to the school and find your son in the Principal’s office. The Principal informs you that your son had been found wandering aimlessly in the grounds during the time classes were in progress. The class teacher further informs you that your son has lately become a loner and did not respond to questions in the class, he had also been unable to perform well in the football trials held recently. You bring your son back from the school and in the evening, you along with your wife try to find out the reasons for your son’s changed behaviour. After repeated cajoling, your son shares that some children had been making fun of him in the class as well as in the WhatsApp group of the students by calling him stunted, duh and a frog. He tells you the names of a few children who are the main culprits but pleads with you to let the matter rest. After a few days, during a sporting event, where you and your wife have gone to watch your son play, one of your colleague’s son shows you a video in which students have caricatured your son. Further, he also points out to the perpetrators who were sitting in the stands. You purposefully walk past them with your son and go home. Next day, you find on social media, a video denigrating you, your son and even your wife, stating that you engaged in physical bullying of children on the sports field. The video became viral on social media. Your friends and colleagues began calling you to find out the details. One of your juniors advised you to make a counter video giving the background and explaining that nothing had happened on the field. You, in turn posted a video which you have captured during the sporting event, identifying the likely perpetrators who were responsible for your son’s predicament. You have also narrated what has actually happened in the field and made attempts to bring out the adverse effects of the misuse of social media.

Q12). You hold a responsible position in a ministry in the government. One day in the morning you received a call from the school of your 11-year-old son that you are required to come and meet the Principal. You proceed to the school and find your son in the Principal’s office. The Principal informs you that your son had been found wandering aimlessly in the grounds during the time classes were in progress. The class teacher further informs you that your son has lately become a loner and did not respond to questions in the class, he had also been unable to perform well in the football trials held recently. You bring your son back from the school and in the evening, you along with your wife try to find out the reasons for your son’s changed behaviour. After repeated cajoling, your son shares that some children had been making fun of him in the class as well as in the WhatsApp group of the students by calling him stunted, duh and a frog. He tells you the names of a few children who are the main culprits but pleads with you to let the matter rest. After a few days, during a sporting event, where you and your wife have gone to watch your son play, one of your colleague’s son shows you a video in which students have caricatured your son. Further, he also points out to the perpetrators who were sitting in the stands. You purposefully walk past them with your son and go home. Next day, you find on social media, a video denigrating you, your son and even your wife, stating that you engaged in physical bullying of children on the sports field. The video became viral on social media. Your friends and colleagues began calling you to find out the details. One of your juniors advised you to make a counter video giving the background and explaining that nothing had happened on the field. You, in turn posted a video which you have captured during the sporting event, identifying the likely perpetrators who were responsible for your son’s predicament. You have also narrated what has actually happened in the field and made attempts to bring out the adverse effects of the misuse of social media.

 

 

○    Based on the above case study, discuss the ethical issues involved in the use of social media.

○    Discuss the pros and cons of using social media by you to put across the facts to counter the fake propaganda against your family.

 

Ans: 

In a rapidly digitizing world, the potent influence of social media is undeniable. The given case study illustrates how this influential tool can both exacerbate and potentially alleviate complex social issues. The case study paints a vivid picture of a child’s struggle with bullying and the subsequent use of social media to address the situation. This scenario prompts ethical concerns surrounding reputation, socialization, and the impact of digital platforms in today’s interconnected society.

 

Stakeholders Involved and Their Interests:

  • The Family (Me, my wife, and my son): The primary interest is to safeguard the family’s dignity, protect the child from bullying, and seek justice for the false allegations.
  • Classmates Responsible for Bullying: The classmates responsible for bullying may have varying interests, ranging from potentially wanting to maintain their actions to feeling remorse and seeking reconciliation.
  • School Administration (Principal and Class Teacher): The school administration, including the Principal and the class teacher, is interested in maintaining discipline within the school and effectively addressing the bullying issue. Moreover, their interests lie in nurturing students who are responsible digital citizens.
  • Online Community: The online community is interested in uncovering the truth behind the allegations and advocating for responsible social media use.
  • Friends and Colleagues: as they are interested in gaining insight into the situation and providing support to me and my family.
  • Wider Society: The wider society is concerned about issues related to bullying, cyberbullying, and the responsible use of social media.


Ethical Issues Involved in the Use of Social Media:

  • Cyberbullying and Harassment: The initial ethical issue arises from the children’s actions, where they are found to be engaged in cyberbullying and harassment of the protagonist’s son through social media platforms, causing emotional distress and negatively affecting the child’s mental well-being.
  • Privacy and Consent: The publication of the video without the consent of the protagonist, his son, and other affected parties raises concerns about privacy and consent.
  • Spread of False Information: The case highlights the rapid spread of false information and rumors on social media platforms, leading to misinformation and defamation.
  • Viral Shaming Culture: The widespread sharing of the video and subsequent public humiliation of the protagonist’s family on social media reflects the emergence of a harmful viral shaming culture, posing concerns about reputation damage and psychological well-being.
  • Responsibility and Accountability: The protagonist’s decision to publicly identify and accuse the alleged perpetrators of bullying on social media raises questions of responsibility and accountability. While addressing the issue is important, it should be done in a way that does not harm innocent parties or violate their rights.

 

Pros and Cons of Using Social Media to Counter Fake Propaganda:

Pros:

  • Factual Clarification: Posting a counter video on social media allows for immediate and factual clarification of the situation, ensuring that the truth is presented clearly.
  • Awareness and Education: Using social media provides an opportunity to raise awareness about the adverse effects of cyberbullying and the misuse of social media, educating the public on responsible online behavior.
  • Mental Peace: Addressing false propaganda on social media can provide a sense of relief and mental peace by setting the record straight and reducing the emotional distress caused by false accusations.

 

Cons:

  • Potential Escalation: Responding on social media carries the risk of escalating the situation, as it may lead to further online conflicts, negative comments, and harassment.
  • Dignity and Professional Stature: As a person holding a responsible position in a government ministry, engaging in a social media confrontation might not be seen as befitting of your professional stature, potentially adversely affecting your image.
  • Unintended Consequences for the Perpetrators: While using social media to identify the alleged perpetrators may seem justifiable, it can also have unintended consequences, potentially spiraling into a larger issue that could involve their families as well, thereby raising legal and ethical concerns.

 

Appropriate Action in this Regard:

  • Report to Concerned Authorities: As a responsible government official, the protagonist should consider reporting the incidents of cyberbullying and harassment to the relevant school authorities and education department to ensure that appropriate action is taken against the perpetrators within the school environment.
  • Community Sensitization: To address the issue at a broader level, the protagonist could work with school authorities to organize awareness programs and workshops on responsible and ethical use of social media, cyberbullying prevention, and mental health support for students.
  • Encouraging Open Dialogue: Promote open communication between parents, teachers, and students to create a supportive environment where children can discuss their concerns and experiences without fear of retribution.
  • Personal Reflection and Self-Regulation: Encourage the son to reflect on the situation, develop strategies for self-regulation in handling online interactions, and consider seeking professional help or counseling if needed.

Conclusion

This case vividly illustrates the ethical complexities of social media use in today’s interconnected world and the urgent need for responsible online behavior, digital literacy, and empathy. A proactive approach involving all stakeholders—parents, educators, and policymakers—is imperative to navigate these challenges, fostering awareness and promoting ethical online conduct for a safer digital environment, where individuals’ dignity and well-being are upheld.

 

For a Detailed explanation of the UPSC GS-01 Mains question 2023, click here.

For a Detailed explanation of the UPSC GS-02 Mains question 2023, click here.

For a Detailed explanation of the UPSC GS-03 Mains question 2023, click here.

For a Detailed explanation of the UPSC GS-04 Mains question 2023, click here.

 

 

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