Answer:

Introduction:

The food company’s violation of domestic food standards and selling rejected export products in the domestic market has resulted in damage to its reputation and profitability.

Body:

(a) Actions by the competent authority against the food company:

• Imposing fines, penalties, or legal consequences for violating domestic food standards.
• Conducting a thorough investigation to ensure consumer safety and prevent future incidents.
• Potential product recall or suspension of the company’s license.

(b) Actions by the food company to resolve the crisis and regain reputation:

• Recall and replace non-compliant and rejected products from the market.
• Apologize to consumers and stakeholders for the quality control lapse.
• Conduct an internal review to identify and rectify quality control issues.
• Improve communication and transparency with consumers.
• Implement stricter quality control measures to comply with standards and regain trust.

(c) Ethical dilemma:

• Compromising consumer safety and health by selling non-compliant and rejected products.
• Lack of transparency and honesty in product labeling and marketing.
• Balancing profit motives with responsibility towards public health.
• Upholding integrity and prioritizing consumer well-being.
• Rebuilding trust and demonstrating accountability to regain reputation.

Conclusion:

• Take immediate action to recall and replace non-compliant and rejected products.
• Strengthen quality control processes to ensure compliance with standards.
• Communicate openly and transparently with consumers and stakeholders.
• Rebuild reputation through marketing campaigns and addressing consumer concerns.

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