Q. At 9 pm on Saturday evening, Rashika, a Joint Secretary, was still engrossed in her work in her office. Her husband, Vikram, is an executive in an MNC and frequently out of town in connection with his work. Their two children aged 5 and 3 are looked after by their domestic helper. At 9:30 pm her superior, Mr. Suresh calls her and asks her to prepare a detailed note on an important matter to be discussed in a meeting in the Ministry. She realises that she will have to work on Sunday to finish the additional task given by her superior. She reflects on how she had looked forward to this posting and had worked long hours for months to achieve it. She had kept the welfare of people uppermost in discharging her duties. She feels that she has not done enough justice to her family and she has not fulfilled her duties in discharging essential social obligations. Even as recently as last month she had to leave her sick child in the nanny’s care as she had to work in the office. Now, she feels that she must draw a line, beyond which her personal life should take precedence over her professional responsibilities. She thinks that there should be reasonable limits to the work ethics such as punctuality, hard work, dedication to duty and selfless service. o Discuss the ethical issues involved in this case. o Briefly describe at least four laws that have been enacted by the Government with respect to providing a healthy, safe and equitable working environment for women. o Imagine you are in a similar situation. What suggestions would you make to mitigate such working conditions? (250 words, 20 Marks)

Answer:
This case delves into the ethical dilemma faced by a Joint Secretary, grappling with the demands of a high-powered career while shouldering family responsibilities. Her unwavering commitment to her job has resulted in an imbalanced work-life dynamic, prompting a critical reassessment of established work ethics. Central to this is the ethical struggle to balance work and personal life, fulfill family and societal obligations, and protect personal well-being.

Stakeholders Involved and Their Interests:

  • Rashika (Joint Secretary): As the Joint Secretary, Rashika’s decisions and actions have a direct impact on her career, family, and personal well-being.
  • Rashika’s Family; Rashika’s family members, including her husband Vikram and their children (aged 5 and 3), are directly impacted by her career decisions, work-life balance, and the choices she makes in managing her professional and personal life.
  • Domestic Helper: In her role as a domestic helper, her job security and work responsibilities are affected by Rashika’s decisions.
  • Mr. Suresh (Superior): In his capacity as Rashika’s superior, Mr. Suresh relies on her to fulfill her professional duties and make contributions to the organization.
  • Ministry (Organization): The Ministry’s functioning and decision-making are directly impacted by Rashika’s work, making it a key stakeholder.
  • Society: As a part of society, there are expectations regarding responsible parenting, ethical professional conduct, and maintaining a work-life balance that affect Rashika’s choices.

Ethical Issues Involved:

  • Personal Well-being: The toll Rashika’s work habits take on her personal life and well-being brings up ethical concerns about the physical and mental health of employees in demanding roles.
  • Family and Social Obligations: Rashika’s reflection on her inability to fulfill her family and social duties due to work-related commitments highlights ethical questions about the prioritization of professional success over personal responsibilities.
  • Work-Life Balance: Rashika’s constant dedication to her work at the cost of her family life raises ethical questions about maintaining a healthy work-life balance.
  • Ethical Boundaries of Work Ethic: Rashika contemplates setting reasonable limits to work ethics such as punctuality, hard work, dedication to duty, and selfless service. This ethical issue questions the extent to which professional responsibilities should encroach upon personal life and the need for ethical boundaries in work ethics.
  • Women in Workforce: The case study underscores the challenges women face in balancing professional and familial responsibilities, particularly in leadership roles, which hinders their career advancement in the workforce.

Laws Enacted by the Government

  • Maternity Benefit Act, 1961 (Amended in 2017):
    • This act provides maternity benefits to female employees, including paid maternity leave, prenatal and postnatal care, and nursing breaks.
    • The 2017 amendment extended the maternity leave from 12 to 26 weeks, promoting the health and well-being of women during pregnancy and childbirth.
  • Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013: 
    • This law aims to prevent and address sexual harassment at the workplace.
    • It mandates the establishment of Internal Complaints Committees (ICCs) in organizations, making it mandatory for employers to provide a safe working environment for women and address complaints promptly.
  • Equal Remuneration Act, 1976:
    • This law prohibits discrimination in wages on the grounds of gender.
    • It ensures that women are paid equally for work of equal value as that of their male counterparts, promoting gender pay equity in the workplace.
  • Factories Act, 1948 (Section 27, 66(1)(b), and 87(b)):
    • Section 27: Section 27 of the law prohibits the employment of women and children in any section of a factory where cotton pressing takes place while a cotton-opener is actively operating.
    • Section 66(1)(b): This section regulates women’s employment hours in factories and permits work for women only between 6 AM and 7 PM.
    • Section 87(b): This provision empowers authorities to establish regulations that either prohibit or impose limitations on the employment of women, adolescents, or children in specific manufacturing processes or operations.

Suggestions to Mitigate Such Working Conditions:

  • Establish Clear Boundaries: Set specific working hours, such as 9 AM to 5 PM, and communicate them clearly to your superiors to delineate when you are available for work tasks and when personal time is needed.
  • Flexible Work Arrangements: Consider options like telecommuting or flexible hours, where possible, to provide greater control over work timing and location, fostering a healthier work-life balance. Runn, for instance, exemplifies workplace flexibility by enabling remote work and flexible hours for their team members.
  • Utilize Technology: Embrace modern technology tools for tasks, communication, and remote work, facilitating efficient work and connectivity with colleagues regardless of physical location. For example, adopting video conferencing platforms and cloud-based collaboration tools can greatly enhance productivity and collaboration in remote work settings.
  • Counseling and Support Measures: Establish counseling services to assist employees with work-life balance challenges, promoting better mental health and job satisfaction. For instance, companies like Microsoft offer counseling support through programs like “Microsoft Cares,” which encompasses personal and work-related issues, contributing to the well-being of employees and their families.
  • Responsible Leadership Promotion Measures: Encourage responsible leadership to create a supportive work culture and provide leadership development programs emphasizing work-life balance. IBM serves as an example of responsible leadership in organizations.
  • Emergency Leave Provisions: Implement policies for emergency leaves to enable employees to address personal crises without compromising their professional duties, using “The All India Services (Leave) Rules, 1955” as a foundation. 

Conclusion

The case of Rashika serves as a compelling reminder that addressing work-life balance is not merely a personal concern but a critical ethical and societal issue in today’s professional landscape. It calls for a reevaluation of established work norms and the implementation of inclusive policies that prioritize the holistic well-being of individuals, recognizing that personal exigencies should not be sacrificed at the altar of professional success.

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